Q1: IS MY PAYMENT SECURE ON YOUR WEBSITE?
Q2: WHY MY CREDIT CARD CHARGED A FOREIGN TRANSACTION FEE?
A: We (L NOW) use a third party payment solution Oceanpayment. Some of your credit card issuer may charge an additional foreign transaction due to Oceanpayment system company is located in the UK.
Q3: HOW CAN I REMOVED FROM EMAIL LIST?
Q4: WHERE CAN I FIND ASSEMBLY INSTRUCTION?
Q5: CAN I CHANGE THE SHIPPING ADDRESS ON MY ORDER?
Q6: DO YOU SELL REPLACEMENT PARTS FOR ITEMS THAT ARE OUT OF WARRANTY?
Q7: HOW CAN I FIX MY EXERCISE BIKE THERE IS A NOISE?
A: First check the position of the flywheel and whether the pedals are in good condition.If the flywheel is not in the center, loosen the screws on both sides of the flywheel, adjust the position of the flywheel and tighten a few screws.Check whether the pedal and crank screws are loose and if the pedal is broken(remove the pedal and turn the cranks. If there is noise when you turn the crank after you remove the pedals,it means the pedals are broken).